Samsung rocks, I think?
Ok so I got this nice new 22″ LCD monitor (225BW) on Black Friday (day after thanksgiving) from Circuit City, except randomly I notice it flickering, like the screen goes black for a fraction of a second and then comes back. I called Samsung’s support line since I’ve dealt with them before about another 19″ LCD, which they replaced with a refurbished one. The only complaint I have thus far is when I first called in the menu told me “we are experiencing extremely heavy call volume,” except the phone was answered instantly and I didn’t have to hold. Weird; just a way to scare people off I guess.
After verifying my information, getting my product id and serial number they arranged for me to receive a brand new monitor! I’m still waiting for a call from the UPS Store, they must have some sort of deal with them because I have to go there and exchange it–weird. I’m impressed by how it was handled, that’s all I have to say.